Supplements Average Order Value — 2026 Benchmarks
Published June 2026 · Industry benchmark data
Supplements Average Order Value
$55
Avg AOV ($40–$80)
4%
Avg refund rate (2–6%)
$4%
Avg shipping %
The average order value for online supplement stores is $55, with most stores falling between $40 and $80. Higher AOV means you can afford to spend more acquiring each customer while maintaining profitability.
Why AOV Matters for Profitability
Payment processing fees (2.9% + $0.30) and shipping are semi-fixed per order. At $55 AOV, processing costs are 3.4% per order. Increase AOV to $72 and that drops to 3.3% — more money in your pocket on every order.
Strategies to Increase AOV
Free shipping threshold: Set at $72 (30% above current AOV)
Product bundles: Package complementary items at 10-15% discount
Volume pricing: Buy 2 save 10%, buy 3 save 15%
Upsell at checkout: Suggest related items ($17–$28 range)
Frequently Asked Questions
What is the average order value for supplement stores?
Online supplement stores see an average order value of $40-$80, with a typical value around $55.
What is a good AOV for supplement e-commerce?
Above $80 is strong for supplement stores. The average is $55. Increasing AOV by even $8 (about 15%) can significantly improve your margins.
How does AOV affect profitability?
Higher AOV means you spread fixed costs (ad spend, shipping, payment fees) across more revenue per order. For supplement stores, a 15% increase in AOV can improve net margin by 3-5 percentage points.
How can I increase AOV for my supplement store?
Offer product bundles, free shipping thresholds (set $72+, about 30% above your current AOV), upsell complementary items, and create tiered pricing (buy 2 save 10%, buy 3 save 15%).
Should I use discounts to increase AOV?
Be strategic. Volume discounts that increase AOV by more than the discount amount improve overall profit. A 10% discount on a bundle that increases AOV by 30% is a net positive for your margins.