Chargeback Fee
The $15-100 penalty your payment processor slaps on every chargeback, whether you fight it or not. Even if you prove the customer is lying, you still eat this fee. It's the reason preventing chargebacks matters more than fighting them.
Example
A customer disputes a $50 charge. You lose the $50 sale. You pay a $15 chargeback fee. The product is gone too ($20 cost). One chargeback just cost you $85. And the fee is non-negotiable.
Why It Matters
Chargeback fees compound fast — 10 disputes a month means $150-1,000 in penalty fees alone, on top of the lost revenue and inventory. Go above 1% chargeback rate and you risk losing your payment processing entirely.
Pro Tip
Set up delivery confirmation on every order over $25 and respond to customer emails within 4 hours. These two habits prevent more chargebacks than any fraud detection app ever will.
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