MarginReality

Art & Crafts E-commerce Benchmarks

Complete benchmark data for online art and craft stores. All figures based on industry averages and aggregated Shopify merchant data.

Why these numbers look like this

Individual art supplies run razor-thin margins (15-20%), but curated kits and bundled project boxes can hit 50-60% gross margin while increasing AOV. The hobbyist audience is fiercely loyal once acquired—repeat purchase rates of 40-50% are common—but extremely price-sensitive on commodity items like canvas and paint. Subscription craft boxes have emerged as a high-CLV model that smooths out seasonal demand.

At a Glance

50%

Avg gross margin

11%

Avg net margin

4.2x

Avg ROAS

$20

Avg CAC

$40

Avg order value

$170

Avg CLV

Profit Margin

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Gross margin40–60%(avg 50%)
Net margin8–15%(avg 11%)
COGS25–45%(avg 35%)
Return on ad spend3.5–6x(avg 4.2x)
Ad cost % of revenue6–14%(avg 10%)

Customer Acquisition

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CAC$12–$30(avg $20)
CLV:CAC ratio8.5:1 avg

Order Value

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Average order value$25–$65(avg $40)
Refund rate3–7%(avg 4%)

Lifetime Value

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Customer lifetime value$100–$300(avg $170)
Shipping cost %3–7%(avg 5%)

Compare your store to these benchmarks

Drop your Shopify Orders CSV into the CSV Profit Checker or use the Profit Calculator to see how your margins compare to the art and craft industry average.

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